FAQs
1. What products does MixPickle offer?
At MixPickle , we offer a wide range of premium pickleball equipment and accessories. You will find pickleball paddles , balls , sports bags , paddle protectors , as well as training accessories . All of our products are selected for their performance , durability , and comfort , to help you excel on the court.
2. How to place an order on the site?
It's quick and easy! Browse our site, select your favorite items , add them to your cart and follow the secure checkout steps. In just a few clicks, your order is ready to be shipped to you. Enjoy the smooth and enjoyable online shopping experience at MixPickle.
3. What payment methods are available?
We offer a wide range of payment options to make your purchases easier: credit cards (Visa, MasterCard, American Express), PayPal , and other secure payment methods. Enjoy a fast and hassle-free transaction.
4. How do I know if my order has been validated?
Once your order is validated, you will receive a confirmation email containing a summary of your items and an order number . If you have not received this email, please check your spam folder or contact our customer service for assistance.
5. What are the delivery times?
Delivery times depend on your location and the method you choose. We typically ship your order within 5-10 business days . You can track the progress of your package in real time using our tracking system.
6. Can I track the progress of my order?
Yes, of course! As soon as your order is shipped, we will send you a tracking number by email. You will be able to follow the progress of your package directly on the carrier's website, for complete peace of mind.
7. Can I return a product if I change my mind?
At MixPickle, your satisfaction is our priority! You have 30 days to return a product in its original condition. If the product is defective or if an error was made in your order, the return costs are our responsibility . We will refund you quickly and easily.
8. How to contact customer service?
Have a question or need assistance? Our team is here for you! Contact us at info@mixpickleball.com and we will get back to you as soon as possible. At MixPickle, we are always ready to provide you with the best customer service possible.